Sell more on Messenger.
Sleep at night.
Iris answers customers, takes orders, books couriers, and collects bKash — in Bangla and English, 24/7. Trained on your store in 30 minutes.
Why merchants pick Caffinix
Everything your shop needs,
nothing it doesn't.
- 🧠
Bangla-first AI brain
Code-mix safe, BD product taxonomy aware. Speaks your customer's language.
- 🛒
Order intake on autopilot
Catalog Q&A, variant selection, address parsing, courier dispatch — no human in loop.
- 💳
bKash + Nagad + card
Generate payment links inside the conversation. We confirm and reconcile.
- 📦
Pathao & Steadfast
Auto-dispatch courier and share tracking once the customer confirms address.
- 📊
Live dashboard
Conversations, conversions, abandoned carts, top SKUs — in one merchant view.
- 🤝
Human handoff
Edge cases route to your team instantly. No customer left hanging.
Built for shops like yours
Whatever you sell,
Iris learns it.
Saree & fashion
Stock checks, color/size variants, festival pre-orders.
Electronics
Specs, warranty, EMI options, after-sales help.
Food & grocery
Menu Q&A, delivery zones, time-window orders.
Beauty & care
Shade matching, ingredient questions, repeat orders.
How it works
From zero to live
in four steps.
- 01
Connect your page
Link your Facebook Page or WhatsApp Business number. Done in 2 minutes.
- 02
Train on your catalog
Upload a CSV or sync Shopify. Caffinix learns your products, prices, and policies.
- 03
Go live in Bangla + English
Test the bot on your own DMs first. Tune voice, hours, fallback rules.
- 04
Watch orders close
Conversations → bKash links → courier dispatch — running 24/7 in your sleep.
Live demo
Watch a real order
close itself.
Customer asks. Bot answers. Address taken, courier dispatched, bKash link sent, payment confirmed — all inside one Messenger thread. This is the actual product.
- ✓Bangla + English code-mix understanding
- ✓Pathao TRK ID generated and shared
- ✓bKash payment link auto-issued
- ✓Tracked, reconciled, dashboard-logged
How it stacks up
Iris vs the alternatives.
| What you need | Hire a human | Generic chatbot | Iris |
|---|---|---|---|
| Replies in Bangla + English | ✓ | ✗ | ✓ |
| Active 24 / 7 | ✗ (shift hours) | ✓ | ✓ |
| bKash + Nagad payment links | Manual | ✗ | ✓ Automatic |
| Pathao / Steadfast dispatch | Manual | ✗ | ✓ One-tap |
| Trained on YOUR catalog | Yes (slowly) | Generic | ✓ Day 1 |
| Monthly cost | ৳15,000–25,000 | $50–200 | ৳5,000 |
Pricing
Honest pricing.
Cancel anytime.
Starter
For merchants testing the waters.
Free100 conversations / mo- ✓1 Messenger or WhatsApp page
- ✓Bangla + English replies
- ✓Manual order entry
- ✓Community support
- ★ Most popular
Growth
For shops doing 50+ orders / week.
৳5,000per month- ✓Unlimited conversations
- ✓Messenger + WhatsApp + Instagram
- ✓bKash / Nagad / card links
- ✓Pathao + Steadfast dispatch
- ✓Live dashboard
- ✓Priority support
Pro
For multi-page brands and agencies.
৳12,000per month- ✓Everything in Growth
- ✓Up to 5 pages / numbers
- ✓Custom flows + branching
- ✓API + webhook access
- ✓Quarterly business review
- ✓Dedicated success manager
Common questions
Honest answers.
No fine print.
A conversation is a back-and-forth thread with one customer over 24 hours. Multiple messages from the same person within a day = one conversation. Resets nightly.
Bangla, English, and Banglish (code-mixed). We use Gemini + Claude under the hood and have tuned Iris specifically for Dhaka-style messaging — slang, transliteration, and informal product names.
We never block your customers. If you go over, we either bump you to the next tier (with notice) or add metered conversations at ৳3 each. Your call — never auto-charged without confirmation.
Yes. Iris escalates anything it isn't sure about, anything tagged as a complaint, or anything you set as a manual-only topic (refunds, custom orders, etc.). Your team picks up from the same Messenger thread.
About 30 minutes. You connect your Facebook Page or WhatsApp Business number, upload a product CSV (or sync Shopify), test the bot on your own DMs, then flip it live. No engineering required.
Conversations and catalog data sit in encrypted Postgres hosted in Singapore (close to BD users). You own your data; we never sell, share, or train on it. Full export available anytime.
Merchant stories
Real shops.
Real conversions.
“Apnar bot amar saree page e 24 ghonta order nicche. Eta jeno ekjon kormi je kokhono ghumay na.”
RRumi AhmedOwner, Rongdhonu Saree House“We went from missing 40% of late-night messages to closing them automatically. bKash links inside Messenger is the killer feature.”
TTanzir HossainFounder, Dhaka Mart“Setup took 30 minutes. By day 3 our team stopped checking Messenger at midnight. Worth it just for the sleep.”
NNusrat KarimCo-founder, Aroma Bazaar
Ready to put your DMs
on autopilot?
Join the beta. 30-minute setup. Your first 100 conversations are free.